Delete and Restore user account conveniently with Office 365
When Office 365 user account is not needed by users, especially in cases when they leave the organization, it should be deleted. While deleting the user account, it needs to be ensured that unauthorized persons are not able to access the deleted account. Also the deleted user account liberates the Office 365 licenses assigned to it by the admin.
To Delete Office 365 user account for one or more users
- Go to the header, click admin and go to Users and groups column
- Select the names of users you want to delete, and click Delete
- Click ‘yes’ in the confirmation box that appears on your Window
A deleted user account is not removed completely from Microsoft Online Directory Service. It is just put in a soft delete state and does not appear on the ordinary user listing.Â However, it is present in the Microsoft database and can be restored within 30 days after deleting it. When you restore the deleted user account, all its associated data is recovered as well.Â The user not only restores access to the Office 365 account, but also gets access to previously avail of services.
To restore one or more users
- Go to header, click admin and select users and groups
- Go to deleted users page
- Select the names of users you want to restore, and then click Restore users
- Click on Close button in the confirmation box once the process of restoration is done
- During the restore process, you may come across conflicts with user names or proxy addresses, which can be resolved easily.
To restore user accounts with user name conflict
- Go to the User name conflict Page and select any one option
- If you want to keep the restored account and conflicting active account, then click Change and enter a new user name with appropriate domain name for a user you want to restore.
- If you want to discard the active account for a user and replace it with deleted account, then click replace active account with the deleted user account.
- Click submit
- Review the results and click Finish.
Â To restore a user with proxy address conflict
- A proxy address conflict takes place when the admin deletes the user account containing proxy address, and assigns the same proxy address to another user, and then tries to restore the deleted user account.
- As the proxy address issue appears, go to Resolve proxy address conflict page
- If you want to restore the deleted user account and delete proxy addresses conflict attached to it, click on submit button
- Review the results and click Finish
To avoid any further interruption, you must delete or restore user accounts in the directory with which your organization is synchronized. For instance, if your organization is synchronized with Office 365, then delete or restore all user accounts in Microsoft directory only, not in any other local directory.